- Terms & Conditions
Terms & Conditions
Sunsource of Arizona Inc.
(DBA) L5S Outfitters & The Sassy Cowgirl Boutique (The Company)
Terms and Conditions
Free Shipping: Shipping charges for orders under $100.00 are the responsibility of the customer and will be added during checkout. On orders over $100.00 shipping is free unless items are overweight or oversized and then they may require additional shipping. These Items are noted in the description as *Overweight item shipping fees apply.
International Orders and Shipping: Free shipping when available is for the lower 48 states. International, Canada, Hawaii or Alaska shipments may require additional charges. For shipping charges outside the USA lower 48 states please contact the company at 928-639-1540.
Expedited Shipments: Expedited shipments next day air and 2nd day air shipping is available please contact the Company at 928-639-1540 if required.
Processing Time: In stock items typically ship from our store in 2-6 business days and items shipped directly from our manufacturers may require an additional processing time. We try to ship in one to two days.
Returns Guidelines: Customer is responsible to call 928-639-1540 and obtain a RMA (Return Material Authorization) within 30 days of purchase, at this time the customer will be instructed on how and where to ship items for return. Return shipments that are not authorized will not receive credit or refunded. Note: Unless items have been shipped in error by the company the shipping fees are the responsibility of the customer. Items that are returned to the incorrect address may require additional freight and or shipping charges for redirection to the correct location. Any charges incurred will be the responsibility of the customer. Items must be unused and new in box with packaging and able to be resold as new. Items returned without original packaging will not receive credit. Standard return policy is 20% restock fee, most stock items will not have a restock fee. Some items may or may not be returned depending on if they are special order, clearance, or sale items. We are able to cancel an order if it has not already been shipped or discontinued. If you wish to cancel an order please call 928-639-1540 to see if it is not too late to cancel. In the event that the order cannot be cancelled, you are able to return the order for a refund less shipping cost within our standard terms. No returns on sale items, jewelry, purses, accessories, intimates, gift cards, special orders, cattle handling equipment, equine equipment, these sales are final. Worn, washed, and/or damaged items will not be accepted for return. Original tags must be attached & intact. Boots must be in new condition without scufs on the soal. Exchanges may be able to be available depending on inventory and availability. All freight charges will be deducted from returns for free freight items. We will hold unacceptable returns and non-authorized returns for 30 days. After 30 days the item will be donated to charity.
The company regularly donates to: Goodwill, Wounded worriers, National Wild Turkey Federation, Safari Club international, Compassion International, Arizona Antelope Foundation, Rocky Mountain Elk Foundation, and others.
Warranty / Manufacturers’ Defects: The Company recommends that all items be registered when required by the manufacturer immediately after purchase per manufacturers warrantee procedures. If the customer fails to register a product that results in denial of a warranty claim this is the sole responsibility of the customer. Please note items returned to the company instead of the manufacturer will be shipped to the manufacturer at the customers cost after receiving payment for shipping and handling fees. Warranties are processed by the manufacturer and are not the responsibility of the company.
*Tax: All in state orders will be charged the Arizona tax rate of 8.35% and are adjusted as rates change.
Back Orders and Pre-Orders: The Company will process payment on orders and fill orders in the order they are received. Notification of backorders will be made as soon as an item is classified as backordered. From time to time we will sell out of an item and not be able to update the website fast enough to notify customers of back order status. When this happens we will notify the customer of a backorder status and an expected delivery date. In order to hold you priority of order status we will not credit your purchase but will process as a pre-order. If the customer requests a credit for the order they will lose their order priority position.
*All ecommerce sales are generated through the accounting office and Phoenix location dropships may be from any of our manufacturers and or warehouse locations. Sunsource of Arizona Inc.
Sunsource of Arizona Inc.(The Company)(“us”, “we”, or “our”) operates http://www.l5soutfitters.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address, mailing address, phone number. Credit card information (“Personal Information”) is not stored on the company’s website; all billing information is handled, stored, and processed via stripe or PayPal all processing of payments is per standard terms and conditions of “stripe” or “PayPal. https://stripe.com/us/terms , https://www.paypal.com/us/webapps/mpp/ua/legalhub-full?locale.x=en_US
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). The Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.